Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:
- Name and contact information (email, phone number)
- Billing and shipping addresses
- Payment information (processed securely through BML)
- Account credentials and preferences
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns
- Detect, prevent, and address technical issues
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in our operations (under strict confidentiality agreements)
- In connection with a business transfer or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure payment processing through BML
- Regular backups and disaster recovery procedures
5. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Request data portability
- Withdraw consent where applicable
- Lodge a complaint with supervisory authorities
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. Your continued use of our services after any such changes constitutes your acceptance of the new privacy policy.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: [email protected]
Phone: +960 978-2860
WhatsApp: +960 978-2860
Address: Malé, Maldives
